A well-run business requires both management and leadership.
Many leadership teams adopt a management framework like EOS (from the book Traction) or Rockefeller Habits (from the book Scaling Up). These are great to help you establish routines, processes, and structures. I have used both as an executive and can help you with either.
What those frameworks lack is effective Leadership Training. They won't help you or your team think and act like empowering leaders.
Leadership training exists from companies like Ken Blanchard and FranklinCovey. But many entrepreneurs get a poor ROI and struggle to connect the dots between these programs and management frameworks.
My process is engineered to help you and your team master both management and leadership. It will also help you install systems that can be used to train future leaders.
I work with entrepreneurs and business owners in 90-day blocks called epics. Building a team and getting it working well together may take 4-6 blocks or 12-18 months. The process requires training and coaching the entire team.
The goal of this phase is to get your leaders on the same page and rowing in the same direction. During this phase, your leadership team will attend a series of short, online workshops. These introduce key management concepts and foundational components you’ll use forever. Your team will also work through an assessment and scorecard to find areas of strength and areas to improve. After this phase, you and your managers will be able to:
Most management problems exist because people with the wrong aptitude or attitude were hired or promoted. I'll help you understand what managers do so you can identify, vet, and choose the right people.
As an entrepreneur or small business owner, it can be hard to delegate critical tasks and let go of how things get done. Empowering others can also hard for your managers. But your goal is to hire great people and keep them challenged. I'll help you make space for others to become the heroes of your story.
Imagine a basketball team whose coaches all have different playbooks. Would that team be efficient, effective, or win many games? No, it would be chaos. I'll help every leader on your team understand their role and work in complimentary ways.
Every organization has a mix of sales, marketing, operations, and finance needs that must be divvied up. It also must account for strategic and tactical planning. I'll help you discover all the moving parts and ensure someone owns everything.
In Phase 2, our work shifts to addressing the problems or opportunities found in Phase 1. At the beginning of each 90-day epic, we'll choose areas to improve in yourself or your team. Areas to improve include goals like:
Once goals are set, I'll recommend a development plan that we'll carry out during the period.
My deliverables take the form of:
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Get a walkthrough of the four steps to level-set your team in this free 20-minute micro-lesson.
Leadership is a team sport, and your team will only go as far as your weakest player. Executives need to be strong decision-makers and empowering. Mid-level leaders need to be tacticians. Frontline leaders have the hardest job because they have to switch between doing and leading throughout the day. Many managers in small businesses work at all three levels. Thriving as a team of leaders requires right-sized training at all levels of the organization. This is why I work with your entire team of leaders.